Some teams are 2-0. Some are 0-2. When it comes to providing a consistent and adequate streaming service to customers who choose to watch Sunday Ticket online or through the app, DirecTV is among the losers.
The NFL hasn’t commented on the new wave of complaints about streaming difficulties, but the league can’t be happy.
Here’s what a DirecTV spokesperson told PFT via email: “While NFL Sunday Ticket on our traditional satellite service has operated as expected for the past two weeks, some consumers have been temporarily unable to stream. We apologize to our customers for this experience and for any inconvenience.
An apology is fine, but people won’t feel better about not being able to watch Sunday Ticket from start to finish via a digital platform.
This is the last year for DirecTV as the exclusive supplier of Sunday Ticket. Next year streaming will have to work; it will be a streaming-only product, with no satellite as a backup. Hope this will work.