This Starbucks employee is all excited about her coffee shop customers.
Keicha Halsell — aka Keke Not Palmer on TikTok — is blowing the plastic lid off the worst things customers can do when ordering a cup of coffee from the Seattle-based coffeehouse chain.
The barista revealed in a since-deleted viral video the most annoying ‘punches’ people give her when buying coffee, the Daily Mail reported.
The Florida native – who has nearly 20,000 subscribers and over a million likes on the platform – began her now-viral clip by saying: ‘I’m pretty sure I can get in trouble for this video – but I going to do it anyway.”
She then went on to state her top 5 grievances that irritate her when making caffeinated drinks: Halsell’s first pet peeve is when people are online and then they take “five more minutes to tell us what they want” when they get to the cashier.
Halsell – one of many alleged Starbucks workers trying to shed light on workplace grievances in viral videos – also scorns those who order milk alternatives such as almond, oatmeal and soy products. , but then ask for cold soft cream mousse to top the frozen drink with.
She noted that those who cannot drink dairy products should not add heavy milk and cream to their drinks, as these additions will not benefit them.
The worker’s next problem is customers ordering new items they’ve never had before – and end up not liking the drink.
She then has to make a “five times cup” until the buyer is satisfied. “How are you? [It] Gets on my nerves,” she moaned.
His next irritation is when others demand a mystery drink that isn’t on the menu or is derived from TikTok, thanks to the 32.1 billion videos tagged with the Starbucks tag.
Halsell explained, “They don’t know the recipe, so I have to sit there for two minutes and watch a barista on TikTok make a drink that took two minutes to make, then take two minutes to write it down and five minutes to do it .”
Her final annoyance is when she’s making a latte – and then all of a sudden the person changes her mind and says she “forgot to say ‘iced’. She added that the customer should have said that little fact earlier when Halsell was typing the order.
According to the Daily Mail report, viewers of the since-deleted clip followed the comments and disclosed that it is workers like Halsell who make going to Starbucks a difficult experience.
“That’s why I have the anxiety to order. That’s why I stay home to make my own coffee,” one user quipped, while another added, “That’s why I just had my coffee at Speedway. Starbucks is just too much pressure.
But there were a few fellow baristas thrown into the mix who came to Halsell’s defense with their own customer horror stories.
“My favorite has always been ‘is this mine?’ ‘No Madam. That hot coffee with Brian’s name on it is actually NOT your shit,” one supporter said.
Another commenter wrote: “I used to have a lady telling us we weren’t getting her to drink properly so she could get a free drink coupon from the store manager who was working. ”